No merchandise may be returned without prior authorization by calling 800-247-7668. Merchandise returned without a return authorization number will be held for no more than 10 days at which time all return credit is forfeited. Upon receipt of request for return, an authorization number will be issued by Bison and must appear on all return shipping labels. All returns must be shipped prepaid (UPS, FedEx or truck only) to 1100 SW 6th Street, Lincoln NE 68522. Collect returns will not be accepted.

Credit for defective merchandise will be issued only when our inspection department determines the merchandise to be covered by our warranty. All salable merchandise returned is subject to a 20% restocking charge and all freight costs with a minimum restocking charge of $30. Due to their custom design, scoring tables and wall padding are not returnable.